PRIVACY POLICY
Introduction
At Beyond the Clutter Consultancy (“we”, “us” or “our”), we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit an enquiry, make a booking, register for an event or workshop, or otherwise interact with our services.
Information We Collect
We may collect personal information such as your name, email address, phone number, location, booking details and information you choose to provide about the support you are seeking. We may also collect limited technical information about how visitors use our website, such as browser, device and website activity data.
How We Use Your Information
We may use your information to respond to enquiries, arrange services or consultations, manage event and workshop registrations, communicate with you, process payments where applicable, and improve our website and services. We only use personal information for legitimate business purposes or where otherwise permitted by law.
Sensitive Information
When contacting us about hoarding, squalor, decluttering, NDIS, aged care or family support, you may choose to share information about personal circumstances. We ask that you only provide information that is relevant to your enquiry. If you are providing information about another person, please ensure you are authorised to do so.
Sharing Your Information
We do not sell personal information.
Information may be shared with trusted service providers that help us operate our website, booking systems, communications, payments or business administration. We may also disclose information where required or authorised by law.
Storage & Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure. Information may be stored electronically through secure business systems and third-party service providers used to operate our services.
Cookies & Analytics
Our website may use cookies or analytics tools to understand website activity and improve the user experience. You can manage or disable cookies through your browser settings, although some website functions may be affected.
Access, Correction & Privacy Enquiries
You may contact us if you would like to access or correct personal information we hold about you, or if you have a question or concern about how your information has been handled. We will review privacy concerns and aim to respond within a reasonable period.
Third-Party Websites
Our website may include links to other websites or online services. Beyond the Clutter Consultancy is not responsible for the privacy practices, content or security of websites operated by third parties. We recommend reviewing the privacy policies of any external website you choose to visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will always be available on this website.
Contact Us
For questions about this Privacy Policy or the way your personal information is handled, contact:
Beyond the Clutter Consultancy
Email: Admin@btcconsultancy.com.au
Phone: 0427788125
Address: Sydney, Australia